Shipping Policy
Shipping policy
All orders are processed within 1 to 2 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
We offer FREE Shipping on order values above Rs.3000/-. If the cart value is less than Rs. 3000/-, then standard shipping charges will apply. Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time for all prepaid orders without customization are within 4 to 8 working days for most pin codes.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 working days of receiving your shipping confirmation email, please contact us at soulemporium11@rediffmail.com with your name and order number, and we will look into it for you.
If you have any further questions, please don't hesitate to contact us at soulemporium11@rediffmail.com.